Gas stations have developed into smart shopping centers; Rewe-To-Go is just one example. Sales are largely generated by supplying drivers, the actual purpose of the gas station has mutated into a beverage and food store. Refueling and car accessories have become secondary places.
What can we learn from this for E-Mobility and the necessary charging infrastructure? Operating a charging station along the traditional lines of a gas station is not profitable and is also boring.
Especially at the beginning of a new technology, we have it in our hands to think differently here directly.
To this end, we have developed 4 innovative hypotheses:
Smart services – digital and data-based services – have multiple effects:
They increase customer satisfaction and loyalty. They accelerate processes and thus reduce costs because information can be transmitted and processed without media disruption. And they open up additional sources of revenue because they generate added value for which customers are willing to pay.